Disclaimer – Sasta.PK

Effective Date: January 1, 2024
Last Updated: January 1, 2024

Important Notice

This disclaimer governs your use of the Sasta.PK website (www.sasta.pk), mobile application, and all related services. By accessing or using our platform, you acknowledge that you have read, understood, and accept the terms of this disclaimer. If you do not agree with any part of this disclaimer, please discontinue use of our services immediately.

1. General Disclaimer

1.1 Service Provision

The information, products, and services provided by Sasta.PK are offered on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of our website, services, products, or related information.

1.2 Use at Your Own Risk

Your use of our services and reliance on any information provided is strictly at your own risk. We shall not be liable for any loss or damage, including but not limited to indirect or consequential loss or damage, arising from your use of our services.

2. Made-to-Order Production Disclaimer

2.1 On-Demand Manufacturing Process

IMPORTANT NOTICE: Sasta.PK operates on a made-to-order business model. We create custom products based on customer specifications and then photograph these completed items for display on our website. This production-first, photography-second approach means:

  • Products are manufactured before being professionally photographed
  • Website images represent actual completed orders from real customers
  • Product availability depends on our ability to recreate similar items
  • Each item is individually crafted, leading to natural variations in appearance

2.2 Production Variations

Due to our custom manufacturing process:

  • Minor variations in color, alignment, or finish may occur between orders
  • Fabric textures, printing positions, or material characteristics may vary slightly
  • Lighting conditions during photography may affect color representation
  • Handcrafted elements may show natural variations that add unique character

3. Intellectual Property and Brand Disclaimer

3.1 Unintentional Similarities

CRITICAL DISCLAIMER: Any resemblance, similarity, or perceived infringement between our custom-created products and existing brands, trademarks, copyrighted materials, or intellectual property is entirely UNINTENTIONAL AND COINCIDENTAL.

3.2 Original Design Intent

  • All designs displayed on our platform are created as original custom work
  • We do not intentionally copy, replicate, or infringe upon existing intellectual property
  • Similarities to existing designs are purely coincidental and not deliberate
  • Our design team creates original artwork based on customer specifications

3.3 Customer-Submitted Content

  • Customers are responsible for ensuring their submitted designs do not infringe third-party rights
  • We cannot verify the originality of all customer-submitted content
  • Any intellectual property issues arising from customer designs are the customer’s responsibility
  • We reserve the right to refuse orders containing potentially infringing content

3.4 No Intent to Infringe

Sasta.PK explicitly states that:

  • We do not intend to violate any trademark, copyright, or intellectual property rights
  • Our business model focuses on original custom creation, not replication
  • Any legal claims regarding intellectual property similarities are unwarranted given our original design intent
  • We respect the intellectual property rights of others and expect the same consideration

4. Product Information Disclaimer

4.1 Accuracy of Information

While we strive to provide accurate product descriptions, images, and specifications:

  • Information may contain technical inaccuracies or typographical errors
  • Product colors may vary due to monitor settings and printing processes
  • Dimensions and measurements are approximate
  • Material descriptions are based on supplier information and may vary

4.2 Image Representation

  • Website images are photographs of actual completed products
  • Lighting, photography angles, and editing may affect appearance
  • Colors displayed may not perfectly match final products
  • Product styling and presentation may vary from displayed images

4.3 Custom Product Limitations

  • Custom products are subject to technical feasibility and material constraints
  • Complex designs may require simplification during production
  • Color matching for custom orders may have limitations based on available materials
  • Final products may have minor variations from digital mockups or previews

5. Service Availability Disclaimer

5.1 Platform Availability

We do not guarantee that our website, mobile application, or services will be:

  • Available at all times without interruption
  • Free from errors, viruses, or other harmful components
  • Compatible with all devices or operating systems
  • Continuously updated with the latest features

5.2 Technical Issues

  • Temporary service disruptions may occur due to maintenance or technical problems
  • Internet connectivity issues may affect user experience
  • Third-party payment processors may experience downtime
  • Mobile app functionality may vary across different devices

6. Delivery and Shipping Disclaimer

6.1 Delivery Timeframes

  • Delivery estimates are approximate and not guaranteed
  • Delays may occur due to weather, traffic, or unforeseen circumstances
  • Remote locations may experience extended delivery times
  • Custom orders require additional production time

6.2 Shipping Risks

  • Risk of loss or damage during shipping is assumed by the customer upon dispatch
  • We are not responsible for delays caused by courier services
  • Address accuracy is the customer’s responsibility
  • Failed delivery attempts due to incorrect information may incur additional charges

7. Payment and Pricing Disclaimer

7.1 Pricing Accuracy

  • Prices displayed are subject to change without notice
  • Currency fluctuations may affect pricing
  • Technical errors may result in incorrect pricing display
  • We reserve the right to correct pricing errors and cancel affected orders

7.2 Payment Processing

  • Payment processing depends on third-party services beyond our control
  • Failed transactions may occur due to bank or payment provider issues
  • We are not responsible for additional charges imposed by payment providers
  • Cash on delivery is subject to availability in specific areas

8. Third-Party Content and Links

8.1 External Links

Our platform may contain links to third-party websites or services:

  • We do not control or endorse third-party content
  • External links are provided for convenience only
  • Third-party terms and privacy policies apply to their respective platforms
  • We are not responsible for third-party website content or practices

8.2 User-Generated Content

  • Customer reviews and feedback represent individual opinions
  • We do not verify the accuracy of user-generated content
  • User opinions do not necessarily reflect our company views
  • We reserve the right to moderate or remove inappropriate content

9. Legal Limitations

9.1 Limitation of Liability

To the maximum extent permitted by law, Sasta.PK shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from service interruptions or delays
  • Legal issues arising from customer-submitted content

9.2 Indemnification

Customers agree to indemnify and hold harmless Sasta.PK from:

  • Claims arising from customer-submitted designs or content
  • Intellectual property disputes related to customer orders
  • Legal actions resulting from customer violation of terms
  • Third-party claims related to customer use of our services

10. Jurisdictional Disclaimer

10.1 Pakistani Law

This disclaimer is governed by Pakistani law and jurisdiction:

  • Legal disputes will be resolved in Pakistani courts
  • International customers are subject to Pakistani legal framework
  • Local laws may override certain disclaimer provisions
  • Cultural and religious sensitivities are respected in our operations

10.2 International Use

  • Our services are primarily designed for Pakistani customers
  • International shipping and customs regulations may apply
  • Local laws in customer jurisdictions may impose additional requirements
  • Currency conversion rates may affect international transactions

11. Health and Safety Disclaimer

11.1 Product Safety

  • Custom products are intended for normal consumer use
  • We are not responsible for injuries resulting from product misuse
  • Customers with allergies should verify material composition before ordering
  • Safety warnings and care instructions should be followed

11.2 Material Specifications

  • Product materials are selected for quality and durability
  • Specific material requests are subject to availability
  • We cannot guarantee hypoallergenic properties unless specifically stated
  • Chemical sensitivities should be disclosed before ordering

12. Data and Privacy Disclaimer

12.1 Information Security

While we implement appropriate security measures:

  • No online system is completely secure from all threats
  • Data breaches may occur despite security precautions
  • Customers should protect their account credentials
  • Sensitive information should be shared cautiously

12.2 Data Usage

  • Customer information is used according to our Privacy Policy
  • Third-party service providers may have access to necessary data
  • We do not sell personal information to unrelated parties
  • Data retention periods are subject to legal and business requirements

13. Changes to This Disclaimer

13.1 Modification Rights

We reserve the right to modify this disclaimer at any time:

  • Changes will be posted on our website with updated dates
  • Significant modifications may be communicated directly to users
  • Continued use constitutes acceptance of revised terms
  • Historical versions may be available upon request

13.2 Notification Process

  • Users are encouraged to review this disclaimer periodically
  • Major changes will be highlighted for user attention
  • Questions about modifications may be directed to customer service
  • Legal counsel should be consulted for interpretation of terms

14. Contact Information

For questions or concerns regarding this disclaimer:

Legal Department:

Customer Service:

  • Email: [email protected]
  • WhatsApp: +92-332-340-4866
  • Live Chat: Available on website 24/7

15. Acknowledgment and Agreement

By using Sasta.PK services, you acknowledge that:

  • You have read and understand this disclaimer in its entirety
  • You accept the risks and limitations outlined herein
  • You agree to use our services responsibly and within legal boundaries
  • You understand that this disclaimer forms part of our overall terms of service

This disclaimer is an integral part of our commitment to transparent, honest business practices. We strive to provide excellent service while maintaining realistic expectations and clear communication about our capabilities and limitations.

This disclaimer was last updated on January 1, 2024, and is effective immediately.

© 2024 Sasta.PK. All rights reserved.